Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Approval Process Workflow

  • Updated:

To set up an approval process for sending alerts you can create a role with limited access. The role would only have access to create and send an alert to the approver.


Once the Role is created the user can send an alert to the approver. Once the Approver has reviewed the alert they can forward it to its intended audience. This article will show you how to use the forward function in Mass Notification (formerly CivicReady).

 

 

Instructions

  1. If you haven't already, sign in to your site
  2. Navigate to History/Reports
    History Reports menu.
  3. Select the alert you want to forward 
    Select alert from list.
  4. Click the arrow icon in the top right corner and select Forward
    Arrow icon with Forward selected from drop-down.
  5. Fill out the fields on the Send Alert Form, as needed
    Alert form example.
  6. Preview the message and click Send 
    Alert preview and send.

Comments

Let us know what was helpful or not helpful about the article.

0 comments

Please sign in to leave a comment.