Create a Keyword

Keywords allow a user to subscribe to, or unsubscribe from, notifications when they text the keyword to a specific shortcode. This article will show you how to create keywords and add them to a group for the text-to-join feature in CivicReady. Once the keyword is created, users can text to join a group.

Important Note

• After a keyword is created, it must be assigned to a group for the keyword to function as a Text-to-Join.

• Keywords can only be assigned to public groups.

Create a Keyword

1. Sign in to the system if you have not already
2. Navigate to Keywords
   
3. Click the blue plus-sign icon below the Account menu
   
4. Fill in the Create Keyword information fields
   
   
   • Name: Enter a name for the keyword; this is the word that citizens will text to join the specific group (must be between 3 and 30 characters)
   • Description: Add a description for the group that this keyword will be assigned to (limited to 4,000 characters)
5. Click Create
   
6. The keyword has been added to the system

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Assign a Keyword to a Group

Keywords must be assigned to a public group for the keyword to function as a Text-to-Join.

1. Sign in to the system if you have not already
2. Navigate to Resources > Manage Directories
   
3. Select Public Groups
   
4. Choose the group you wish to assign the keyword to
   
5. Scroll to the Assign Group Keyword(s) section
   
6. Select the desired keyword for the group in the Available Keywords box
   
7. The selected keyword will appear in the Assigned Keywords box
   
8. Click Submit
   

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