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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Edit My CivicReady Notification Preferences

  • Updated:

This article will instruct you on how to edit the notifications you receive from Mass Notification (formerly, CivicReady).

 

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Existing Experience Instructions

  1. Navigate to your community public signup link. The link is unique to your municipality.  
  2. Select Modify or Unsubscribe 
    Modify or unsubscribe.
  3. Type in your Email address or Phone number 
    Type in email or number.
  4. Click Find my profile 
    Find my profile.
  5. If you type in your Phone number you will be sent a confirmation code via SMS (text). Type in the Confirmation Code, select I'm not a robot, and click Confirm
    Confrim code.
  6. If you type in your email you will be sent an email with further instructions. Go to your email and select the link in the email.
    Click link.
    Note: If you can't find the email double check your spam folder.
  7. Edit the necessary information  
    Update information.
  8. Click I'm not a robot and then Update My Preferences
    Update preferences.

 

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New Experience Instructions

Mass Notification now uses our CivicPlus Portal for a more streamlined resident sign-up experience. Learn how to manage your alert notifications in Portal.

 

Manage contact information.

 

Note: This experience is currently in beta and has not been released to all customers. If you are interested in using the new sign-up page, please contact your Customer Success Manager.

 

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