Groups are used to organize members into their appropriate messaging groups. Administrators can create as many groups as needed. They can categorize groups based on any number of unique criteria. Internal groups are only available for communication within CivicReady (now our Mass Notification system). Users are assigned to them by an administrator. This article will show you how to add an internal group.
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Add an Internal Group
- Sign in to the system if you have not already
- Navigate to Resources and then select Manage Directories
- Click Internal Groups
- Click Add Group
- Fill in the New Group fields
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Select Parent Group: If applicable, choose a parent group this child group should be placed under
- Classification: Ensure that 'Internal' is selected for this field; internal groups are only available for communication within the system and users are assigned to them by an administrator
- Group Name: Enter the title of the group
- Group Description: Add a short, descriptive phrase for the group
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Select Parent Group: If applicable, choose a parent group this child group should be placed under
- Click Save Changes in the top right corner of the page
- The internal group has been added to the system. You can now add internal users to the group.
Edit an Internal Group
Important Note
- Users should not be added to parent groups.
- Sign in to the system if you have not already
- Navigate to Resources and select Manage Directories
- Click Internal Groups
- Locate and select the group you would like to edit
- Edit any necessary group fields
- Export Group Members: Click to export a list of the members in the current group
- Delete Group Members from System: Click to delete members of this group from the system
- Parent: Select the parent group the child group should be placed under
- Classification: Ensure that 'Internal' is selected for this field; internal groups are only available for communication within the system and users are assigned to them by an administrator
- Group Name: Edit the title of the group, if desired
- Group Description: Add a short description of the group
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Members: View internal members of this group and add members, as needed
- Name: Click a member's name to view their user profile
- Email: View the member's email address
- Remove: Click this option to remove the user from the public group
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Child and Linked Groups: View a list of any current child or linked groups and add them, as needed
- Click Save Changes
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