Dashboard Overview

Important Note

What options an Admin sees varies with their permission in the system based on their Role.

Dashboard

The Main Dashboard will show you the 10 most recent alerts received and alerts sent. There is an option to view the maps for those recent alerts.

Sidebar Navigation

Communication

• Send Alert: Create alerts and send mass public and internal alerts
• Send Poll: Create polls and send mass public and internal polls
• Sent: See Alerts that have been sent listed and on a map
• Received: See Alerts that have been received listed and on a map
• Alerting/Poll Templates: View current templates or add new alert templates/poll templates to use in alerts
• Scheduled Alerts: View alerts and polls scheduled to go out in the future
• History/Reports: View alerts and polls that have been sent out and ended

Public Communication

• Send IPAWS Alert: Send live and test IPAWS (Integrated Public Alert & Warning System) alerts
• Public Alert History: View ETN and MyAlerts App recipient reporting
• Public Subscriber Alert History: View location-based National Weather Service alerts reporting

Incident Management

• Incidents: View and add named incidents
• Incident Guide: View automated emergency and operation incident priorities and procedures
• Task Lists: View, monitor, activate, and manage assigned tasks

Resources

• Manage Admins: View and manage system administrators
• Unsubscribe Report: The Unsubscribe Report includes Voice, SMS (text message), and Email information for contacts who unsubscribed after receiving an alert.
• Profile Update Reminder: Send an automated message to review contact information to groups or contacts
• Manage Directories:
  • Internal Directory: Add and manage internal contacts and internal groups
  • Public Directory: Add and manage public contacts and public groups

Settings

• Manage Custom Pronunciation: Add, preview, and manage Custom Pronunciations for text-to-voice messaging
• Manage Social Media: Manage social media accounts
• Current Admin Logins: View, manage, and export current administrative logins
• Manage Files: Manage and upload files and images used in alerts and communication
• Usage Report: View Usage Reports for any period of time
• Manage Roles: View and manage system roles configuration
• Custom Alert Forms: View, manage, and add custom alert forms
• Alert Defaults Settings: View, manage, and add alert default settings
• Branding: Customize your organization's branding colors, logos, reply to emails, and more
• Keywords: View, manage, and create keyword options
• Integrations: Set up and manage integrations to have automated county-based weather alerts from the National Weather Service sent to social media, RSS, groups, and contacts (excluding the call delivery method), and to CivicPlus Web Central and Evolve websites (additional configuration with the CivicPlus Integration Hub is required)