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Create a Named Incident

  • Updated:

An incident is a feature to associate alerts to. You have to have a generic incident type to start with before creating new incidents.

 

Instructions

  1. Sign in to your site
  2. Navigate to Incidents under Incident Management 
    Incident Management in left navigation.
  3. Select the + in the top right corner 
    Plus sign.
  4. Fill in the Incident Name
    Create name.
  5. Choose the Priority
    Select priority.
  6. Select a Generic Incident option
    Generic incident option.
  7. Add Filters if necessary
    Users or groups.
  8. Click Save
    Save incident.

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