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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Roles Configuration

  • Updated:

Roles can be configured to have different levels of permissions. Once created, roles can be assigned to users. 

 

Preset Roles

roles_configuration.png

 

Super Admin

Individuals that have every permission available within their system. They can manage other administrators with permissions and have ultimate control over the Mass Notification system.

 

General Admin

The General Administrators (General Admin) are administrators whose permissions are similar to a Super Administrator's (Super Admin) permissions. However, these Administrators do not have permission to set up other administrators or other system-level settings. A General Admin can manage contacts and groups and send alerts and polls. General Admins can be restricted to the groups they need to have access to.

 

Send Only 

Send-only users can only send alerts and polls. Send Only Admins can be restricted to the groups they need to have access to.

 

Mobile User + Task Lists

This is a limited admin role that allows the admin to be added to Secure Chats using the CivicReady Mobile app and be assigned to Task Lists.

 

Support Admin

This is a role used by CivicPlus and should not be assigned to administrators. Please do not delete the existing administrator accounts assigned the Support Admin role.

 

Resources

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