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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Assign an Administrator User Role

  • Updated:

This article will show you how to edit the role of an admin user in the system.

 

There are three levels of Administrator roles: 

  • Super Admin: Unrestricted access, can add/edit admins, groups, and contacts, can send messages.
  • General Admin: Can manage specific groups, edit groups, modify contacts for those groups, and send messages. General Admins can be restricted to specific groups if needed.
  • Send Only Admin: Permission restricted to just sending messages. They can be restricted to specific groups if needed.

 

 

 

Instructions

  1. Sign in to your site
  2. Navigate to Manage Admins 
    Manage Admins in left navigation menu.
  3. Select an admin name 
    Select admin user.
  4. Scroll down to Administrator Role and select a new role from the drop-down
    Administrator Role drop-down menu.
  5. Click Submit 
    Submit button.

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