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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Remove a Group

  • Updated:

This article will show you how to delete a group.

 

Important Notes

  • For customers with split directory permission: For administrators with the ability to manage contacts, the Public Groups menu item is restricted to administrators who are authorized to send alerts to public contacts.

  • If there are child groups nested under a parent group, the parent group cannot be deleted.

  • Deleting a group will not delete any keyword(s) associated with the group.

 

 

Instructions

  1. Sign in to the system if you have not already
  2. Navigate to Resources, then select the Manage Directories option
    Manage Directories.
  3. Click the Internal Groups option if you wish to delete an internal group, or click the Public Groups option if you wish to delete a public group
    The Internal Groups and Public Groups options within the left-hand navigation menu.
  4. Click the trash can icon for the group you wish to delete
    A black-and-white trash can icon.
  5. Click the OK button on the pop-up to confirm the deletion
    A blue, rectangular OK button.
  6. The group is deleted

 

Resources

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