Technical Assistance


 

Use Live Chat

Overview 

This article will show you how to use the Live Chat feature in CivicReady. Our Support staff is ready to answer your questions and help you successfully use your site.

Instructions

  1. Navigate to the back-end of your site
  2. Select the Help bubble
    Ready_Help.png
  3. Search your question in chat
    Ready_Search_Help.png
  4. Look through the top results and select if applicable
    Ready_Search_Results.png
  5. If the results do not show what you are looking for, select Live Chat
    Ready_Live_Chat.png
  6. Type the chat message
    Ready_Create_Chat_Message.png
  7. Click Enter on your keyboard to submit the chat message



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