Group Members / Users


 

Use a Keyword to Join a Group

Who can use this feature?

Ready_03_Full_Group.png 01_Slashmark.png Ready_02_Location_Admin.png 01_Slashmark.png Ready_01_Network_Admin.png

 

Overview

Anyone can text-in to join a group, instead of having to register via a web embed or a database integration option. This article will show you how to configure text-in for your citizens to join a group with a unique keyword. 

Instructions

  1. Navigate to Groups
    Groups.png
  2. Click on the group name you would like to allow people to sign up using a keyword
    Select_a_Group.png
  3. Navigate to Settings
    Settings.png
  4. Under Text Settings, type what the keyword will be
    Set_Keyword.png
    • Note: The keyword is a single word and must be unique for each group.
  5. Scroll down to the bottom and select Save
    SaveKeyword.png

For the user: In your phone, enter 30890 as the phone number you want to send a text to, and enter the word join and the keyword, with a space in between: join + space + keyword

Resources

Please see our article to see how to create and/or customize a Text to Join Flyer.




I'd Like to Request an Enhancement

0 out of 0 found this helpful

Updated:
Follow

Article Feedback


Powered by Zendesk