Technical Assistance


 

Bypass Failed SSO (Single Sign-On) Log-In

Who can use this feature?

Network_Admin.pngSlash.pngLocation_Admin.pngSlash.pngFull_Group_Admin.pngSlash.pngLimited_Group_Admin.pngSlash.pngAuthorized_Sender.png

 

Overview 

If you cannot access CivicReady via SSO (single-sign-on), you can bypass through Regroup.

Instructions

  1. Navigate to Regroup
    regroup.png
  2. Click Sign-In at the top of the page
    SignIn.png
  3. Log-in with your network credentials
    Login.png
    • Note: If you cannot authenticate, you must reset your password.



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