Mass Notification Caller ID

Mass Notification (formerly CivicReady) needs to collect profile information from customers if they wish to have a custom default caller ID (identification).

To prevent spam, phone providers in the United States are now required to have all phone numbers registered. Registration requires customers to provide business information and a point of contact. This is known as “U.S. A2P 10DLC registration,” which is required by all major U.S. telecommunications carriers.

Important Note

• This Caller ID information is for custom reverse callback numbers. Customers can use the default reverse callback number of 833-419-3463. That number will not have a customer-specific Caller ID name but is registered.

Submit Registration

Please submit the following information to Support:

• Legal Business Name
• Physical Business Adress: City, State, Zip
• Business Type: Pick from the following
  • Sole Proprietorship
  • Partnership
  • Limited Liability Corporation
  • Cooperative
  • Non-Profit Corporation
  • Corporation
• Business Industry: Government for most customers
• Employer Identification Number (EIN) / Tax Identification Number
• Business Website
• Authorized Representative
  • Organization Name
  • First/Last Name
  • Business Title
  • Email
  • Phone Number
• Caller Name Delivery (CNAM) Requested Name