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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Add Public Link to Message

  • Updated:

This article walks through the functionality of the Add link to message option on the Send Alert form. 

 

Send Link to Message.

 

Functionality

The “Add link to message” option when checked, does the following:

  • Makes the content of the message visible to the public. This option should not be used for confidential internal communication.
  • Posts the message to the system's RSS feed.
    • The 10 most recent alerts shared by selecting “Add link to message” will be visible on the RSS feed.
  • Posts the message to the Past Alerts page.
    • The 10 most recent alerts shared by selecting “Add link to message” will be visible on the Past Alerts page.
  • Adds links to the full message in the SMS message.
    • Add all content desired to the Message Body field.
    • If the text message is over 160 characters and is meant for public view:
      • Check Add link to message under the Message Body field.
        Add Link to Message checkbox.
        • Review what the message webpage will look like when the link is selected by clicking Preview.
          Send Link to Message Preview.
      • Modify the Text Message under Message Customization to fit within 160 characters.
        Text Message Customization.
        • Review the Text Message that will be sent under Message Preview.
        • The link to the full message will be added to the Text Message.
  • When the email delivery method is selected, a link to the alert message webpage titled View message in browser is added to the bottom of the body of the email.
    View message in browser.

 

Note: If any messages are accidentally shared publicly by checking “Add link to message”, please contact Support to have the message hidden.

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