This guide provides direct links to articles that will walk Super Admins through step-by-step instructions on how to manage their Mass Notification System (formerly CivicReady) instance.
Article Navigation
Log In
Help Center / Support
Set Up Groups
Add & Manage Users
- Add & Manage Administrators
- Administrator/Roles Overview Training
- Member List Upload and Download
- Add a Public Contact
- Add an Internal Contact
- Add Users to an Internal Group
- Assign a User Role
- View the Number of Public Subscribers
- Send Profile Update Reminder Training
- Bulk Upload Subscribers Training
- Manage Administrators Training
- Remove Contacts Training
Public Sign-Up
- Public Sign-Up to CivicReady Notifications
- Find Your Public Sign-Up Form URL
- myAlerts Mobile App for Public Subscribers
- Text-to-Join a Group
Send Alerts
- Send Alert Form
- Send an Alert Training
- Create an Alert Template
- Create & Use Templates Training
- Create & Manage Scheduled Alerts
- Create Automated Weather Alerts
- Add Public Link to Message
- Text-to-Speech Best Practices for Internal and Public Alerts
- History/Reports
Send IPAWS Alerts
- Send an IPAWS Alert
- IPAWS Training
- Set Up Access to Your IPAWS System
- Create a New IPAWS User
- Create and Edit Shapes on IPAWS Maps
Send Polls
CivicReady Mobile App
- Download the CivicReady App
- Mobile App Training
- Create and Manage Alerts in the CivicReady App
- Create and Manage Polls in the CivicReady App
- Access and Complete Tasks in the CivicReady App
- Create a Secure Chat in the CivicReady App
- Secure Chat Training
Create Incidents & Tasks
- Create and Manage Task List Templates
- Activate a Task List
- Task Lists Training
- Create a Generic Incident
- Create a Named Incident
Set Up Integrations
Configure Settings & Branding
- Create a Custom Alert Form
- Branding:
- Edit Alert Default Settings
- Keywords:
- Add a Custom Pronunciation
Share & Promote Notifications
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