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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Set Up Access to Your IPAWS System

  • Updated:

This article will show you how to set up your credentials to access IPAWS, FEMA's Integrated Public Alert and Warning System. You can also follow these instructions to reset your password if you have forgotten it.

 

Instructions

  1. Navigate to the IPAWS website if you have not already
    Note: You can navigate to the IPAWS website using the website URL, or you can log into the Mass Notification system (formerly CivicReady) and click the Public Communication and Send IPAWS Alert options on the left-hand menu of the dashboard. If you do not see the Send IPAWS Alert option, you may not have permission to send alerts.
    The Public Communication and Send IPAWS Alert options in the Mass Notification system dashboard navigation menu.
  2. Select the Forgot Password? link below the Log In button on the login screen
    A Forgot password link at the bottom of the IPAWS login screen.
    Note: If you have been able to log in previously and are now getting a message that your login failed, you may be locked out. This occurs at 3 failed login attempts. Follow this same process in that instance.
  3. Enter your email address in the Email Address field on the Password Recovery screen
    An email address field on the Password Recovery screen.
  4. Check the I'm not a robot checkbox and follow the prompts if necessary
    A gray, rectangular I'm not a robot and reCAPTCHA field below the Email Address field.
  5. Click the Send Request button below the reCaptcha field
    A green, rectangular Send Request button on near the bottom of Password Recovery screen.
  6. A Password email will be sent to the email address entered in Step 3 if you have been granted access
  7. Follow the email instructions to set or reset your password, then return to the login screen and log in

 

Article Glossary

The terms located in this section are listed alphabetically.

  • FEMA: Federal Emergency Management Agency
  • IPAWS: Integrated Public Alert and Warning System

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