This article will show how to access task lists and complete assigned tasks within the CivicReady mobile app.
Important Note
The images in this article depict the CivicReady App on an iPhone.
Access a Task List
- Ensure you are logged into the CivicReady app
- Tap the drawer menu icon
- Tap the Assigned Tasks option under the Incident Management section
- Tap the My Tasks or Assigned to Others tab
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My Tasks tab: View task lists that have been assigned to you
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Assigned to Others tab: View task lists that have been assigned to other users
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My Tasks tab: View task lists that have been assigned to you
- Tap the desired task list
- View the details and assigned tasks for the selected task list
- Task List Title and Subtitle: The title and subtitle (if applicable) of the task list; you can tap this field to hide and expand the Incident, Assigned By, Created On, and Assigned To fields
- Incident: Tap this field to see the Incident Event Summary for the named incident associated with the task list, if applicable
- Assigned By: The user that assigned this task list
- Created On: The date and time the task list was created in the solution
- Assigned To: The user or users that have been assigned to complete the task list
- Tasks: The task or tasks that make up the task list
Skip or Complete an Assigned Task
- Ensure you are logged into the CivicReady app
- Tap the drawer menu icon
- Tap the Assigned Tasks option under the Incident Management section
- Tap the My Tasks or Assigned to Others tab
-
My Tasks tab: View task lists that have been assigned to you
-
Assigned to Others tab: View task lists that have been assigned to other users
-
My Tasks tab: View task lists that have been assigned to you
- Tap the desired task list
- View the details and assigned tasks for the selected task list
- Task List Title and Subtitle: The title and subtitle (if applicable) of the task list; you can tap this field to hide and expand the Incident, Assigned By, Created On, and Assigned To fields
- Incident: Tap this field to see the Incident Event Summary for the named incident associated with the task list, if applicable
- Assigned By: The user that assigned this task list
- Created On: The date and time the task list was created in the solution
- Assigned To: The user or users that have been assigned to complete the task list
- Tasks: The task or tasks that make up the task list
- Tap a task to view the details of the task
- Add Task Comments if desired
- Tap the Add Task Comments text box and enter your comments
- Tap the Send button to add the task comments to the task
- Tap the Add Task Comments text box and enter your comments
- Tap the Skip button to skip the task, if desired
- On the Skip this Task pop-up that appears, tap the Skip button to confirm the skip
- On the Skip this Task pop-up that appears, tap the Skip button to confirm the skip
- Tap the Complete button to mark the task as complete, if desired
- On the Complete this Task pop-up that appears, tap the Complete button to confirm the completion
- On the Complete this Task pop-up that appears, tap the Complete button to confirm the completion
- A task status banner will appear at the top of the Task Details screen, and any task actions will appear in the Task Activity section
- Tap the back arrow to return to the Selected Task List screen
- The task status and task activity will now appear on the Selected Task List screen
Resources
- Download the CivicReady App
- Create and Manage Alerts in the CivicReady App
- Create and Manage Polls in the CivicReady App
- Create a Secure Chat in the CivicReady App
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