Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Duplicate Weather Events

  • Updated:

This article will explain how duplicate weather events are handled.

 

All Weather Alert Destinations Filtering

A Unique Identifier that is generated by the National Weather Service (NWS) is tracked in our system. Any future weather events with the same Unique Identifier are ignored.


Our system only triggers a weather alert when the Alert Event Type is "Alert" or "Cancel." Updates are ignored.

 

Email/Text/Voice Weather Alert Filtering

Our system checks against past Weather Alerts sent within 30 minutes by Federal Information Processing Standards (FIPS) code and Subject. FIPS that have received an alert within the 30-minute window with a matching subject will be removed from the weather alert regardless of the Unique Identifier.

 

Note: Tornados are the exception because their status changes quickly, so all tornado events are sent.

 

MyAlerts Weather Alert Filtering

All weather events are sent to the MyAlerts app.

 

Resources

Comments

Let us know what was helpful or not helpful about the article.

0 comments

Please sign in to leave a comment.