Set or Reset Login Credentials

This article will show you how to set or reset your CivicReady, now our Mass Notification system, credentials from your work email.

Instructions

1. Navigate to the login screen
2. Enter your email address in the Enter Email or Username field
   
3. Click Next
   
4. Click either Trouble Logging in? or New to Konexus
   
5. Ensure your email address appears in the Enter Work Email field
   
6. Click Continue
   
7. You should see an account credentials confirmation message
   
   
   Note: This message is to check against our database for your email. If we do find your email, you will get an email from us.
8. Click the link in the email sent by the system
9. You will be brought to a password change page
10. Fill in the Credentials fields
    
    • Username: Enter a username for your account
    • Password: Enter a password for your account
      
      Note: The Password Requirements are as follows:

      • At least 8 characters in length
      • At least 2 upper case and 2 lower case letters
      • At least 2 numbers
      • At least 1 special character (examples: !, @, #, $, %, &, *)
    • Confirm Password: Re-enter the desired password

7. Click Save

8. You can now go back to the login screen and sign in to the site using the new credentials you made