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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Submit a Feature Request

  • Updated:

You can submit Feature Requests as well as browse and vote on other users' requests right from the Help Center. Our Product Engineering team monitors Feature Request posts and considers them when planning future enhancements. This article will show you how to submit a Feature Request.

 

Important Note

  • To submit Feature Requests, you must be signed in to the Help Center.

 

 

Instructions

  1. Navigate to the Mass Notification System Help Center home page
    Home page.
  2. Select Community: Get Involved
    Community get involved section.
    Note: You may be prompted to log in. If you have never logged into the Help Center before, you will need to create a new account.
  3. Select Feature Requests from the topics list
    Feature requests topic.
  4. Select the orange button labeled New Post on the right side of the screen above existing Feature Request posts
    New post button.
    Note: You can also select the orange button labeled New Post in the center of the bottom of the screen below existing Feature Request posts, but choosing this option will not automatically assign your post to the topic selected in Step 3.
  5. Fill in the request fields
    Feature request fields.
    • Title: Ensure the title is clear and concise
    • Details: Include details about your Feature Request idea
    • Topic: Ensure that Feature Requests is the selected Community Topic
      Note: If you navigated to the current screen by selecting one of the Feature Request options in Step 3, this box will be auto-filled.
  6. Select Submit
    Submit button.
  7. Your Feature Request is posted to the Help Center Community

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