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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Manage Files

  • Updated:

The article will show you how to manually upload and delete a file.

 

Important Notes

  • Files you have uploaded to the Alert Form, including voice recordings you record from the Alert Form, will be automatically stored under Manage Files.
  • While image files can be uploaded and deleted with the steps below, we recommend that you follow the steps in the Manage Images article.

 

Article Navigation

 

Upload a File

 

  1. Navigate to Manage Files
    left-menu, manage files option
  2. Select Choose File
    choose file button
  3. Locate and select the file you want to upload within your system’s File Explorer dialog
  4. Click Submit
    submit button
  5. The file has been added to the files stored within the system
    example file in current files list

 

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Delete a File

 

  1. Navigate to Manage Files
    left-menu, manage files option
  2. Under Current Files, check the checkmark(s) next to the name(s) of the file(s) you wish to delete
    current file checkbox
  3. Click Delete Selected
    delete selected button
  4. Click Ok on the pop-up that appears to confirm the deletion
    ok button on delete confirmation pop-up
  5. The selected files have been deleted from the system
    current files list with example file deleted

 

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