Create and Manage Polls in the CivicReady App

This article will show you how to create, answer, and review polls using the CivicReady, now CivicPlus’ Mass Notification system, mobile app.

Create and Send a Poll

Users can create and send individual poll questions to contacts and groups.

1. Ensure you are logged into the CivicReady app
2. Tap the drawer menu
   
3. Tap Send Poll
   
   
   Note: You can also bypass the drawer menu by selecting the Quick Action Send Poll button on the app home screen.
   
4. Tap the Select Template field to apply a pre-existing template to this poll, if desired
   
   1. Select a template
      
   2. Tap Ok on the New Template pop-up
      
   
   
   Note: Selecting a template will return you to the Create Poll form and auto-populate the fields shown in the steps below.
5. Tap the Recipients field to select poll recipients
   
   1. Select a recipient directory type
      
      • Internal Directory: View internal (staff) contacts and groups
      • Public Directory: View public (resident) contacts and groups
   2. Select Add Contacts to add specific contacts as recipients, or select Add Groups to add recipients that are part of pre-existing groups
      
   3. Select the circle next to each group or contact that you would like to add to the poll
      
      
      Note: To see users within a group, navigate through the group structure to preview and select individuals within the list of members.
      
   4. Tap Done to preview all groups and contacts that have been added to the poll
      
   5. Repeat steps 2 through 4 as necessary
   6. Tap the back arrow to return to the recipient directory screen
      
   7. Repeat steps 1 through 6 as necessary
   8. Tap the back arrow to return to the Create Poll form
      
6. Tap the Delivery Method field to select the methods that will be used to distribute the poll
   
   1. Select the desired delivery methods
      
      
      Note: Toggle the Use default delivery settings option off to make changes to greyed-out settings.
   2. Tap Cancel to make no changes and return to the Create Poll form, or tap Save to save any new selections and return to the Create Poll form
      
      
      Note: The Save option will appear greyed out if you have not made any changes.
7. Enter a subject for the poll in the Subject field
   
   
   Note: The poll subject can be typed using the keyboard or dictated using your device's microphone.
8. Add a question to the poll in the Enter Poll Question
   
   
   Note: Poll questions can be typed using the keyboard or dictated using your device's microphone.
9. Tap the Poll Responses field to enter possible responses for the poll
   
   1. Enter a Poll Response
      
      
      Note: Poll responses can be typed using the keyboard or dictated using your device's microphone.
   2. Tap Next on your keyboard
      
   3. Repeat steps 1 and 2 as needed
      
      Note: You must enter at least 2 but no more than 5 poll responses for the poll question.
   4. Tap Save to return to the Create Poll form
      
10. Tap Next
    
11. Preview the poll
    
12. Tap Send
    
13. Your poll has been sent

Go to Article Navigation

Respond to a Poll

Users can respond to polls within the Mass Notifications system app.

1. Ensure you are logged into the CivicReady app
2. Tap the desired poll in the Active Alerts list on the app home screen
   
   
   Note: You can also view your Active Alerts by navigating to the drawer menu > Alerts Received.
   
3. Select a poll response
   
   
   Note: You can only respond to a poll one time.
4. Tap Confirm on the Confirmation pop-up
   
   
   Note: Tap Change to return to the poll and make another selection.
5. Tap Ok on the Poll Response Sent Successfully! pop-up
   
6. Your poll response has been recorded

Go to Article Navigation

Review Poll Results

Poll senders can review the total count for each response option.

1. Ensure you are logged into the CivicReady app
2. Tap the drawer menu
   
3. Tap Communication Sent
   
4. Select the desired poll
   
5. Review the total count for each response option
   
   
   Note: To view who responded to each option, tap the option to view more details.
   

Go to Article Navigation

Communicate with Poll Respondents

Poll senders can communicate with response groups through secure chat or by creating an alert.

1. Ensure you are logged into the CivicReady app
2. Tap the drawer menu
   
3. Tap Communication Sent
   
4. Select the desired poll
   
5. Tap Secure Chat (chat bubble icon) to send secure messages to the poll sender, all poll recipients, or others
   
6. Or tap Send Alert (arrow icon) to create and send an alert to all poll recipients
   

Go to Article Navigation

Resources

• Create a Secure Chat in the CivicReady App

Go to Article Navigation