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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Hide an Alert

  • Updated:

Sent alerts and polls can be hidden so they are no longer visible on the Web Interface and Mobile App. This article will show you how to remove a sent Alert or Poll from the History/Reports, Dashboard, or Alerts Received views from all devices.

 

Important Notes

  • Hidden alerts are removed from all devices. This does not 'unsend' a message to recipients who have already received it; it simply hides it from all views in our system.

  • This action can not be undone, so please make sure your selections are accurate before clicking hide selected.

  • A user's assigned role must have the Internal Alert History permission to view and edit message history. If you cannot see the Alerts/History tab in the left Navigation Pane of the Web Interface, you do not have the correct permission.

 

 

Instructions

  1. Sign in to your site
  2. Navigate to History/Reports
    History/reports option in the navigation menu.
  3. Check the checkboxes next to the alerts you wish to hide
    Alerts checkboxes.
  4. Click Hide Selected
    Hide selected option.
  5. The selected alerts are now removed from all devices

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