Group Settings


 

Group Email Settings

Who can use this feature?

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Overview

This article will show you how to navigate through your group's Email and Custom Email Settings.

Instructions

  1. Navigate to Groups
    Groups.png
  2. Select a group
    Select_a_Group.png
  3. Click Settings
    Settings.png
  4. Scroll to Email Settings
    Email_Settings.png
  5. Choose a preferred method of communication:
    Preferred_Comm.png
    • Send as TTS: Post as calls (text-to-speech)
    • SMS/Text: Post as text messages (SMS)
    • Push Notifications: Post in the CivicReady Alert Manager App
    • Facebook Post: Post on Facebook profiles or pages
    • Other Alert Systems: Options will vary
  6. Expand Custom Email Options
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  7. Navigate through Custom settings:
    Custom_Email_Options.png
    • To and From: Set up a custom To/From name and email address in order to whitehat, or make it appear the email sends directly from your servers
      • Note: In order to make this functionality work you will need to set up some type of email box on your servers, that does not need to be monitored, but the email address should be donotreply@orgdomain.
    • Reply To:
      • Replies are sent to the whole group: All replies send to all the members of a group
      • Replies are sent to the author of the message: All replies send to the original sender
      • Leave Reply-To Blank: No option to reply
      • Use a custom reply-to email address: Specify a different email address
    • Email Restrictions:
      • Restricted email in access: Allows users who are in the CivicReady database to email into groups based on the group's privacy settings
      • Unrestricted email in access: Allows users who are not in the CivicReady database to email into public groups freely with the exception of announcement only groups
        • Note: If you would like administrators approval for email-in posts (or any other post), check Disable this feature. 
      • Disable this feature: Disables the ability to email into the group via the group email address
    • Subject Prefix: 
      • Do not use a prefix: Attach no prefix
      • Use the default prefix: Attach the default prefix
      • Use a custom prefix: Attach a custom prefix
    • Footer: 
      • Use the default footer: Attach the default footer
      • Do not use a footer: Attach no footer
      • Use a custom footer: Attach a custom footer
    • Email Digest: Select to subscribe members to an email digest; select the frequency of the digest
    • Email List: Choose to archive an external mailing list
  8. Click Save at the bottom of the page
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