Group Settings


 

Configure Email-In Functionality

Who can use this feature?

Network_Admin.png Slash.png Location_Admin.png Slash.png Full_Group_Admin.png

 

 

Overview

The Email-In feature gives you the ability to send an email to post a message to one or multiple groups. Each group has a unique email address that can be found on the groups home page.

Instructions 

  1. Navigate to Groups
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  2. Select desired group
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  3. Click Settings
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  4. Scroll to Email Settings
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  5. Choose desired settings:
    choose_email_settings.png
    • Send as TTS: All emails will post as calls as well (text-to-speech)
    • SMS/Text: All emails post as text messages as well (SMS)
    • Push Notifications: All emails sent will post in the CivicReady Alert Manager App
    • Facebook Post: All emails will post on Facebook profiles or pages
    • Alertus Alert: Emails sent to this group by authorized addresses will also be sent to the Alertus server
  6. Under Custom Email Options > Email Restrictions, select a restriction option
    email_restrictions.png
    • Restricted email in access: Allows users who are in the CivicReady database to email into groups based on the group's privacy settings
    • Unrestricted email in access: Allows users who are not in the CivicReady database to email into public groups freely with the exception of announcement only groups
      • Note: If you would like administrators approval for email-in posts (or any other post), check Disable this feature.
    • Disable this feature: Disables the ability to email into the group via the group email address completely
  7. Click Save at the bottom of the page
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