Overview

This article will show you how to create a Post.

Note: Available options/settings may change, depending on which Post Methods, Social Media outlets, and Integrations you choose. 

Instructions

1. Click New Post
   
   
2. Select your Post Method(s)
   
   
   • Email: Will send an email
   • Text/SMS: Will send a text message
   • Call (TTS (text-to-voice)/Voice): Will send a pre-recorded call
   • Alert Manager App: Will post a notification to the Alert Manager App
   • RSS Post: Will post on the RSS feed
   • Note: Your post options will vary based on the Post Methods that you choose.
3. Select Social Media outlets to post to
   
   
   • Facebook: Will post to Facebook
   • Twitter: Will post to Twitter
4. Choose to post to integrations, such as Beacon & Desktop
   
   
   • Note: Available integrations may vary from site to site.
5. Choose Recipients (Locations, Groups, or choose via Map)
   
   
   • Select Regroup Locations: (Optional) Choose a location
   • Groups: (Optional) Choose group(s)
     • Note: You can click Select All to send to all groups
     • Note: You must either choose a Location or Groups
   • Phone Type: Select which phone type(s) will receive the message
     • Phone Types: Work, Home, Cell, Other
   • Show additional options: Click to select an unlimited amount of users
     
   • Select Phone Type
     
     
     • Work: Work phone
     • Home: Home phone
     • Cell: Cell/mobile phone
     • Other: Another type of phone
6. Review your Sender information
   
   
   • Email From: Email address the email will send from
   • Email Reply-to: Email address that receives replies
   • Caller ID: Number that makes the phone call
   • Caller Name: Name of the owner of the Caller ID
7. Create your Email and Text/SMS message(s) in Compose Message
   
   
   • Choose Template: If applicable, choose to apply a template
   • Subject: Create a subject heading
   • Email Message: Create email body content
   • Attach Files: Search, select, and upload files from your computer to attach to the email
   • Text (SMS) Message: See our article Send a Text/SMS Notification
     • Same as Email Message: Check this box to make the Text Message content the same as your Email content
   • Current Language:
     
     • Select Current Language: Select the primary language
     • Exclude these languages from translation: Select languages that users cannot translate into
8. Create/choose your voice message for Calling options in Call
   
   
   • Text to Speech: Automated voicing will read aloud your email/text message in the phone call
   • Recorded Message: Choose to manually record a message to play over the call
9. Choose to either Save as a template or Schedule for later
   
   
   • Note: Schedule for later will present you with times/dates to send out the post.
10. Choose to Preview the current version of the post
    
11. Click Post when ready to send
    
12. Click OK to confirm your post