General


 

Create a New Post

Who can use this feature?

Network_Admin.png Slash.png Location_Admin.png Slash.png Full_Group_Admin.png Slash.png Limited_Group_Admin.png Slash.png Authorized_Sender.png

 

Overview

This article will show you how to create a Post.

Note: Available options/settings may change, depending on which Post MethodsSocial Media outlets, and Integrations you choose. 

Instructions

  1. Click New Post
    New_Post.png
  2. Select your Post Method(s)
    Post_Method.png
    • Email: Will send an email
    • Text/SMS: Will send a text message
    • Call (TTS (text-to-voice)/Voice): Will send a pre-recorded call
    • Alert Manager App: Will post a notification to the Alert Manager App
    • RSS Post: Will post on the RSS feed
    • Note: Your post options will vary based on the Post Methods that you choose.
  3. Select Social Media outlets to post to
    Social_Media_Outlets.png
    • Facebook: Will post to Facebook
    • Twitter: Will post to Twitter
  4. Choose to post to integrations, such as Beacon & Desktop
    Beacon_and_desktop.png
    • Note: Available integrations may vary from site to site.
  5. Choose Recipients (Locations, Groups, or choose via Map)
    Choose_Recipients.png
    • Select Regroup Locations: (Optional) Choose a location
    • Groups: (Optional) Choose group(s)
      • Note: You can click Select All to send to all groups
      • Note: You must either choose a Location or Groups
    • Phone Type: Select which phone type(s) will receive the message
      • Phone Types: Work, Home, Cell, Other
    • Show additional options: Click to select an unlimited amount of users
      Show_Additional_Options.png
    • Select Phone Type
      Select_Phone_Type.png
      • Work: Work phone
      • Home: Home phone
      • Cell: Cell/mobile phone
      • Other: Another type of phone
  6. Review your Sender information
    Review_Sender_Information.png
    • Email From: Email address the email will send from
    • Email Reply-to: Email address that receives replies
    • Caller ID: Number that makes the phone call
    • Caller Name: Name of the owner of the Caller ID
  7. Create your Email and Text/SMS message(s) in Compose Message
    compose_message.png
    • Choose Template: If applicable, choose to apply a template
    • Subject: Create a subject heading
    • Email Message: Create email body content
    • Attach Files: Search, select, and upload files from your computer to attach to the email
    • Text (SMS) Message: See our article Send a Text/SMS Notification
      • Same as Email Message: Check this box to make the Text Message content the same as your Email content
    • Current Language:
      • Select Current Language: Select the primary language
      • Exclude these languages from translation: Select languages that users cannot translate into
  8. Create/choose your voice message for Calling options in Call
    Calling_Options.png
  9. Choose to either Save as a template or Schedule for later
    SaveTemplate_ScheduleLater.png
    • Note: Schedule for later will present you with times/dates to send out the post.
  10. Choose to Preview the current version of the post
    Preview.png
  11. Click Post when ready to send
    Post.png
  12. Click OK to confirm your post
    post_confirmation.png



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