Who can use this feature?
CivicReady utilizes either shortcode 51664 or 58339, to speed delivery for emergency messages.
Our system will consider any other group category as day-to-day traffic and send text messages for those groups out on either shortcode 67076 or 30890.
In order to make sure your emergency alerts are sent via shortcode 58339 or 51664, you need to make sure that on your group setting page the category is set to Emergency Alerts.
- Navigate to Groups
- Select a group
- Click Settings
- Set Group Category as Emergency Alerts
- Click Save at the top of the page