Reports


 

Standard Posts Reports / Analytics

Who can use this feature?

Network_Admin.png

 

Overview

Standard Posts covers reports sent by email-in, text-in, mobile app or API for notifications sent to groups in your network via Web, Email, TTS (text-to-speech), voice broadcasts and social media.

Important Note

  • Reports may not cover all the above, depending on what services you purchased

Instructions

  1. Navigate to the Reports menu at the top of the page
    Reports.png
  2. Next click on the Standard Posts
    Standard_Posts.png
  3. List of posts will display
    List_of_Posts.png
    • Use the search function to find a specific post
      search_function.png
  4. Access the Actions menu to View Report or View Post
    view_report_view_post.png

    • Note: The View Report link brings you to a summary report that shows how well the message was received.
      Summary_Report.png
    • Note: The View Post option will display the post, post updates, and replies. 
      2018-11-16_17-56-02.png
  5. Click on a column to sort alphabetically/chronologically by column
    Sort_Column.png



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