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Group Unsubscribers Report

Who can use this feature?

Network_Admin.png Slash.png Location_Admin.png Slash.png Full_Group_Admin.png

 

 

Overview

CivicReady allows you to export a report which includes all users who unsubscribe from all notifications from a specific group.

A user who unsubscribes from text/SMS messages only will not appear in this report.

Instructions

  1. Navigate to Groups > Members
    Groups-Members.png
  2. Select Group unsubscribes from the left-hand side
    Group_Unsubscribes.png
  3. Click the Export button at the top to download a CSV file of the unsubscribers
    export.png
    • Note: If the report is too large, you will receive an email with a .ZIP file of the report.
    • Note: The report will only contain data for those users who have unsubscribed from email only.
  4. Group Unsubscribes list will download to your computer
    groupunsubs.png



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