Overview

CivicReady allows you to export a report which includes all users who unsubscribe from all notifications from a specific group.

A user who unsubscribes from text/SMS messages only will not appear in this report.

Instructions

1. Navigate to Groups > Members
   
   
   
2. Select Group unsubscribes from the left-hand side
   
   
   
3. Click the Export button at the top to download a CSV file of the unsubscribers
   
   
   • Note: If the report is too large, you will receive an email with a .ZIP file of the report.
   • Note: The report will only contain data for those users who have unsubscribed from email only.
     
     
4. Group Unsubscribes list will download to your computer