Reports


 

Text-to-Speech (TTS) Voice Alert Analytics and Reporting

Who can use this feature?

Network_Admin.png Slash.png Location_Admin.png 

 

Overview

CivicReady provides analytical reports for Voice Alerts to find out specifics so you can view poll feedback. 

Instructions

  1. Navigate to Reports
    Reports.png
  2. Select Standard Posts on the left-hand side
    Standard_Posts.png
  3. Select message/post you want to view
    Select_message.png
  4. View result analytics, which includes:
    View_Result_Analytics.png
    • Amount of Emails, Texts, and/or Calls that were sent
    • How many were successfully received
  5. View Summary section, which includes
    Summary_Report.png
    • Amount of messages sent
    • Individual responses
    • Language of responses
    • Click View Analytics Report to view more advanced information
    • Click Download CSV to download a copy of the responses to your computer in a CSV file



I'd Like to Request an Enhancement

0 out of 0 found this helpful

Updated:
Follow

Article Feedback


Powered by Zendesk