Reports


 

Poll (IVR Alerts) Analytics / Reports

Who can use this feature?

Network_Admin.png Slash.png Location_Admin.png Slash.png Full_Group_Admin.png Slash.png Limited_Group_Admin.png Slash.png Ready_-_Authorized_Sender.png

 

Overview

This article will show you how to view voice polls. 

Instructions

  1. Navigate to Reports
    Reports.png
  2. Select Voice Polls from the left-hand side
    Voice_Polls.png
  3. Select a message/poll
    Select_message.png
  4. View display screen
    View_Display_Screen.png
    • Sender
    • Which groups the poll was sent to
    • How many polls were sent
    • How many polls failed
  5. View Prompt Response section
    Prompt_Responses.png
    • Select Responses to download a CSV file of responses
    • Select Graph to view a Responses Engagement graph
    • View individual responses in the bottom table



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